The benchmark for any successful broker is the ability to administrate and respond to claims, however large or small, quickly and effectively to minimise business disruption to the client as much as possible. Our objective is to provide our clients with total support throughout the life of a claim.
Our commitment to clients is that we always provide a personal claims service, built and tailored around individual requirements, allowing for current and future risks to be managed.
In the event of a loss occurring, our in-house claims team will handle your claims quickly and effectively.
Our claims offering starts from the moment we are appointed to represent a client. Our Claims Specialists will take time to understand the business, the risks it faces and the procedures currently in place to manage those risk. From this point, we will build a claims proposition tailored to the business that allows us to work together to manage risks and in turn, insurance spend.
As the bedrock of our claims offering, our Claims Specialists bring with them a wealth of knowledge and experience, allowing for clients to receive suitable advice and for a claims strategy to be adopted from the onset.
We will always be available to provide a swift, personalised, knowledgeable and friendly service in a client’s time of need. Our Claims Specialist will work with the client throughout the life of the claim.
We will hold insurers to account to ensure they deliver on pre-agreed service standards, designed to ensure a quick and effective claims service.